... point for Level 1 and Level 2 support, addressing issues via both telephone ... diligently monitoring the ServiceNow ticketing system, ensuring that tickets are handled ...
7 days ago
... escalation point for Level 1 and 2 support via both telephone and email ... involves monitoring the ServiceNow ticketing system and handling tickets appropriately to ... Level 1 and 2 support teams.Monitor and manage ServiceNow ticketing system to ensure t
13 days ago