Description:
Job Title: Technical Support Engineer Location: Indianapolis, IN (Hybrid) Mode: Contract Job Description: Log, categorize, and prioritize incoming incidents and service requests via phone, email, and chat.Provide first-level support for basic technical assistance, including password resets, software installations etc.Maintain clear and concise communication with end-users, keeping them informed of the status of their requests.Escalate unresolved issues to L2 or appropriate teams within expected
Mar 14, 2025;
from:
dice.com