Description:
Service Desk Analyst The Service Desk Analyst is the primary contact for IT support requests, handling Level 1 support via email, phone, and in-person. They troubleshoot and maintain devices like computers, laptops, and phones, and manage support tickets. Key Responsibilities: User Support: Assist users via email, phone, and in-person.Ticket Management: Update and resolve support tickets; collaborate with team members.Device Support: Set up and troubleshoot computers, laptops, and phones.Documen
Mar 21, 2025;
from:
dice.com